Personalisation

A truly unique gift

We know how important it is for you to select the right gift, after all anniversaries, graduations, retirements, big birthday’s are all milestone moments.

Our personalisation service allows you elevate your gift to a keepsake, adding a name, a date or initials makes the item truly special.

Initials, names or dates can be added in 3 ways:

  • Blind = No colour
  • Gold = Heat + gold foil
  • Silver = Heat + Silver foil

complimentary personalisation

We are pleased to offer complimentary personalisation on the following items:

  • Coasters
  • Key Rings
  • Luggage Tags
  • Cardholders
  • Wallets
  • Weekend Bags (detachable strap)
  • Note Books
  • The Pilot Flight Bag
personalised wallet asali designs

The Personalisation Process

We use upper case letters approximately 0.9cm in height placed in the appropriate place on your item.

Your gift is personalised using our British made hot foil machine. De-bossing involves using brass letters, numbers and symbols that are heated up to 90 degrees + before being pressed into your gift.

FAQs

Where do you place the personalisation?

Each item varies but we like to keep the initials and names away from the aircraft images. We always select the position that will give the most beautiful outcome. Weekend bags are personalised on the detachable strap and not the bag itself.

What style of de-bossing can I select?

Most of our gifts work best with what we call ‘Blind De-Bossing’. This means we don’t use any colour, just the heated imprint of the letters. A small selection of our gifts work well with gold or silver and where this is possible you will be given the choice at the point of ordering.

How many letters can I choose for weekend bag?

Up to 6 digits. Please note your weekend bag is personalised on the detachable strap and not the bag itself. Travel bags have an accompanying luggage tag which we personalise for you.

How many letters can I choose for a key ring?

Up to 3 digits on a Red Arrows key ring, 4 on a rectangle or square one.

Can I choose a phrase with spaces?

Long sentences cannot be done however 5 letters with a hyphen or space can sometimes be done, eg, OC-3SQN. If there isn’t enough space or we cannot accommodate your request we will get in touch with you for an alternative.

What happens if I make a mistake with my order?

As soon as you realise please get in touch, we are text and what’s app friendly! If we have not started to process your order we will gladly change it for.

Do personalised gifts take longer to arrive?

Yes. Please allow up to 10 days for personalised items. If you need a gift sooner please let us know by adding a comment to the notes on your order and we will do our best to accommodate. Selecting Special Delivery will trigger a next day de-boss and dispatch if ordered by 11am.

Can I opt for next day delivery on a personalised gift?

Orders placed by 11am and with special delivery can be sent on the next working day. This is with the exception of the Pilot Flight Bag. If you require your gift by a specific date please call or add a note to your order and we will do our best.

Can I send the gift directly to my recipient?

Yes. Simply add their details to the shipping address. We don’t send receipts or packaging notes with orders going direct to recipients.

Can I return a personalised gift?

Unfortunately personalised items cannot be returned unless faulty.

Can I add an image to my item?

We currently offer a bespoke service on our luggage tags and notebooks. You can select a Navy, Army or RAF logo to be laser engraved onto your tag. Please read the information on the Bespoke Military Gifts page for more details.

Can I personalise a bespoke item?

Yes. Our bespoke range currently includes luggage tags, note books and the Pilot Bag,  these can all be personalised and you are not limited to 6 letters.

What can I add to my Pilot Flight Bag?

The Pilot Flight Bag has a detachable name badge that can be personalised with your choice of insignia and or name. As a licensed MOD provider we can access insignia from the Navy, Army and RAF, however if you wish to use a different image and it fits we are happy to use it. You can email it to us with your order number and we will contact you for any any clarifications. Please note this is a highly bespoke service and the leather requires a period of settling time once it has been de-bossed, therefore there is a 10 day turnaround time on all Pilot bag orders.